Building maintenance

Our skilled and qualified in-house staff can undertake repair and replacement works including:


  • Building structures (roofs, brickwork, and structural woodwork)
  • Fixtures & fittings
  • Windows and doors
  • Interior & exterior decoration
  • Plumbing and heating systems
  • Solid fuel, biomass, gas and oil fired boiler plants
  • Electrics, power and lighting
  • Renewable and low-carbon energy technology
  • Kitchen and catering equipment
  • Lifts, access for people with disabilities, and security systems
  • Boundary walls, fencing, and gates


To complement our in-house services, we have an approved supply chain of specialist sub-contractors.  Approval ensures that they meet our standards for quality, conduct, health & safety, financial insurances, equality & diversity, and performance standards.  We make all necessary arrangements to ensure that they provide a seamless on-site service provision.


Where a requirement is beyond a straightforward repair or replacement, we can provide a choice of options.  Our surveyors and design teams can produce feasibility studies for larger scale refurbishment works, with detailed cost estimates.  As an integrated multi-disciplinary consultancy, we can achieve the maximum effect within a constrained budget.


helpdesk and emergency response

We can provide a helpdesk service for co-ordinating repair and maintenance activities, including our out-of-hours contacts for emergency works.  Such arrangements include agreeing acceptable timescales for responding and completing any identified work.  For example:


  • Immediate response (including out of hours) for emergency works to make a building safe, such as dealing with burst pipes, significant plant failure, gas leaks, and electrical hazards.
  • Response within 24 hours for major works to minimise disruption to the client's service delivery, such as major electrical or heating system failure.
  • Response within five working days for high priority works to prevent deterioration of the building fabric, such as a leaking roof, or a minor plumbing or electrical failure.
  • Response and completion within 20 working days for low priority works.


Our works supervisors will co-ordinate staff and sub-contractors on-site to ensure the reported date is met.  Where disruption is inevitable, we will agree with the client a convenient date to complete the works.  We won't automatically opt for a short-term 'quick fix' or easy option, where we can identify an opportunity for better long-term value.  With the client's agreement, we can use our experience to provide the most cost-effective and sustainable quality solutions.


Our approach

Hull City Hall kitchen refurbishment

Complete refurbishment and power upgrade, within a Grade II Listed building.

Relocating a Grade II listed Police Box

Overcoming challenges to relocate a historic police box without damaging the wooden structure.