Our dedicated project managers have the qualifications and experience to deliver complex projects with predictable excellent results. By understanding the client's requirements and key values, we can provide:
- Completion within the agreed programme
- Adherence to the clients’ budget
- Zero defects at handover
- A level of quality that delights the building users
In this way we are able to give our clients complete confidence that their new-build and refurbishment projects are safe with NPS.
Our business management systems are accredited to ISO9001, and our managers and co-ordinators use PRINCE2 methodologies to implement approved and tested procedures. They are also able to monitor and share industry best practice through our corporate membership of the Association of Project Management. This enables us to take a project from inception to completion as efficiently as possible. We maintain a customer focus throughout, including after-care services. Our regime of reporting and communication keeps the client fully appraised at all times, and our satisfaction surveys provide learning points for continual improvement.
We have adopted Connect2 by Concerto Support Services as our main IT solution for project management. As a comprehensive web-based system, it enables us to control the budget and programme of all our projects across the country. It means that all project stakeholders have access to accurate and up-to-date information, so they are able to collaborate effectively.