New resources centre and rejuvenation of the ticket office at a unique Norfolk visitor attraction

Works on Keppel’s Lodge, located within the grounds of Gressenhall Farm and Workhouse, involved the removal of temporary ticket booths and the provision of a new education resources centre, ticket office and toilets.


Being Grade II Listed, it was necessary to take great care in locating the new building to ensure that it fulfilled its function but also met the conservation requirements of the historic building and its relationship with the landscape. 


Good quality materials were selected in the form of an oak frame and cladding, with a natural slate floor together with careful detailing, all as a statement of quality.


The building has also been designed as low maintenance with low energy lighting. Solar panels and LED lighting tracks with senor switching in places have been used - reducing energy costs, and untreated oak boarding has been used externally to keep maintenance minimal. Its use should be seasonable so heating inputs are also low.


The new building will enhance the first point of contact with visitors, and provide a space for school parties and meetings. It has also enabled Gressenhall Farm and Workhouse to develop its activities programme and provide enhanced customer service for admissions and facilities on its main event days. 


The project was shortlisted in the ‘Tourism and Leisure’ category of the RICS Awards 2015 and received a Craftsmanship Award from the Norfolk Association of Architects.