Our property strategy for London Borough of Croydon

The London Borough of Croydon required a property strategy which was responsive to its changed operating environment. As well as developing the strategy we were asked to review its portfolio to categorise property assets on the basis of retention or release.


The strategy was developed through interviews and workshops with senior managers. The portfolio was reviewed on the basis of a mix of site visits and desk-based analysis over a short elapsed time to create an initial categorisation of assets which was then validated with the internal property function and service managers. The review used NPS’s challenge methodology set within corporate and service strategies.


The strategy was supported by an implementation plan amplifying key aspects of the strategy. One of these was centred around the ‘Corporate Landlord Model’ where we provided a diagnostic of the council’s current position against key elements of such a model.


Our work included: 
• Development of Corporate Property Strategy
• Review of operational property portfolio
• Identification of retention / release of individual properties
• Definition of required action for ‘retained’ properties
• Identification of potential revenue savings / capital from ‘release’ properties
• Advice on implementation of ‘Corporate Landlord Model’